The challenge Taco Bell was facing may have seemed daunting to them, but it was not daunting to Security Source. Using its well documented processes for the installation of video surveillance systems, Security Source got to work right away. By performing the installations in the morning as the locations were preparing for the day, Security Source minimized disruptions to the restaurant and its patrons.
Security Source and Taco Bell worked together to divide the country into regions. Security Source then focused on installing the camera systems one region at a time, assigning technicians to different parts of each region, allowing them to complete multiple sites per day. The installation process also consisted of pre-programming the cameras by Security Source’s certified technical support team prior to shipping the hardware. This allowed Security Source’s technicians to spend less time on-site.
Upon completion of the installation of the video surveillance system, Taco Bell allowed the Security Source project manager to connect remotely into the stores’ DVRs to review the camera placements and views ensuring 100% satisfaction before the technician left the premises In addition to a talented technical workforce, Security Source support personnel were “on-call” 24 hours/day in order to approve the camera locations and help with network issues that arose.