Security Source immediately went to work and with close communication with Santander recommended several different manufacturer and product options that would best solve the problem. Ultimately, Santander selected the March Networks NVR (Network Video Recorder) Platform.
Understanding the essential business needs of Santander, Security Source organized its own technicians in the Northeast to install 800 March NVRs across nine states in 90 days, averaging ten installations a day. Adding to the challenge, the project had to be completed prior to a Santander-imposed network freeze that was scheduled well before the selection of Security Source. Recognizing the importance of this business requirement, Security Source’s certified technical support team pre-programmed each recorder prior to shipping to ensure every NVR was programmed accurately, thereby saving time on site and meeting the time-critical need. Security Source’s highly skilled project management team put together a schedule to meet Santander’s time requirements while also creating a detailed installation guide.
The result: every installation was performed consistently and flawlessly. In addition, Security Source’s technicians performed day-to-day service calls on the existing system as well while executing the roll out of the replacement system, thereby saving Santander time and money by taking advantage of these opportunities to install a March NVR immediately. Security Source managed the schedule changes masterfully, keeping Santander fully informed each step of the way.