Highlights
- Installed 800 DVRs in 90 days
- Sourced the best hardware for the customer need
- Allowed branches to remain open during rollout
- Piggybacked service calls with rollout to save time and money
- Provided future-proofed technology for later expansion
Security is important for any business. But for a retail bank, a security failure is a show-stopper.
When Santander came to us, they weren’t just losing money on endless repairs of their old, outdated and failing DVRs – they were literally unable to open a number of their branches due to equipment failure.
After all, you can’t open a bank if you can’t protect the money.
So, they gave us what they knew was a monumental challenge – replace the DVRs in 800 branches in just 90 days.