Customer Support

We take great pride in our customer service operation and it’s a competitive advantage for our customers. We regularly handle over 25,000 service calls for over 15,000 rooftops in North America. Our process is streamlined and customer-focused. We provide you with a single point of contact. You will get updates quickly and easily, from someone you can count on.

We offer each customer a toll free phone number, unique email address and their own web portal to share information across teams and work directly with our customer support organization. These tools are designed to facilitate rapid troubleshooting and eliminate guesswork when onsite.